Mas Cerca AP, located at Calle 12a # 15-53, Chía, Cundinamarca, Colombia, is responsible for the processing of personal data collected through this website.
We collect full name, email address, phone number, company name (optional), and the content of messages sent through the contact form. We do not collect sensitive data.
Data is used exclusively for: (a) responding to contact requests, orders, or quotes; (b) managing commercial relationships with distributors; (c) improving our services. We do not sell or transfer data to third parties.
Processing is based on Law 1581 of 2012 and Decree 1377 of 2013 of the Republic of Colombia. By submitting the contact form, the user grants explicit consent for the processing of their data.
The data subject has the right to Access, Rectify, Cancel, and Object to the processing of their personal data (ARCO rights), as well as to withdraw consent at any time. To exercise any of these rights, you may write to us at comercial@mascercaap.com. We will respond to your request within the deadlines established by Law 1581 of 2012.
Data is retained for as long as necessary to fulfill the purpose of processing and comply with applicable legal obligations, not exceeding five (5) years from the last interaction.
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or accidental destruction.
We may update this policy periodically. Any changes will be posted on this page with the update date. We recommend reviewing it regularly.
This website uses its own analytics system (not Google Analytics or any third-party tracking service) to measure site usage and improve user experience. The data collected includes: the name of the interaction event (e.g., page view, help chat open, WhatsApp click), the URL of the page where the event occurred, the referring URL (if any), and additional anonymous event properties. No personally identifiable information (name, email, phone number) is collected through this system. Data is stored in Supabase (a SOC 2-certified database platform) and used exclusively for internal statistical purposes.
To operate this website, we use the following external providers who may process or store personal data: (a) Supabase: a database platform where contact form data and own-site analytics events are stored. It operates under SOC 2 security standards. (b) Resend: an email delivery service used to send confirmations and notifications related to your requests. Each provider acts as a data processor and is subject to their own privacy policies and the data processing agreements entered into with Mas Cerca AP.
Questions about this policy?
Write to us directly. comercial@mascercaap.com
